Which priorities matter most?
Choose the few priorities that will make the biggest difference. If every activity is a priority, teams will find it difficult to make trade-offs.
Who owns each outcome?
Name a person accountable for each priority. Distinguish accountability for the result from support for individual tasks.
What changes in everyday work?
Translate each strategic goal into specific actions for departments and individuals. Identify activities to stop as well as those to begin.
How will we know we are progressing?
Choose measures that are useful for decision-making. Agree the starting point, intended outcome and review dates.
What happens when progress slips?
Use reviews to understand causes, remove obstacles and agree corrective actions. Record decisions so the next review starts from a clear position.